At SkyDent, we are committed to providing our customers with reliable and efficient shipping services. Below are the details of our Shipping & Delivery Policy.

1. Order Processing Time

  • Orders are typically processed within 1-2 business days after payment confirmation.

  • You will receive an email confirmation once your order has been processed and dispatched.

  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods

  • We offer various shipping options to cater to your needs, including Standard Shipping and Expedited Shipping.

  • The shipping method available will depend on your location and the product ordered.

3. Shipping Costs

  • Shipping charges are calculated at checkout based on the weight of your order and delivery location.

  • You will be notified of the exact shipping cost before finalizing your order.

4. Estimated Delivery Times

  • Standard Shipping: Delivery typically takes between 5-7 business days, depending on your location.

  • Expedited Shipping: Delivery typically takes between 2-3 business days.

  • Delivery times may vary depending on the destination and external factors such as customs delays.

5. Shipping Locations

  • We currently ship to all regions within India and select international locations.

  • If you are located outside the areas we currently serve, please contact our customer support team to inquire about potential shipping options.

6. Order Tracking

  • Once your order is dispatched, you will receive a tracking number to monitor the status of your shipment.

  • You can track your order through our website or via the shipping provider’s platform.

7. Delivery Address

  • Please ensure that your shipping address is accurate and complete to avoid any delays or issues with delivery.

  • SkyDent is not responsible for incorrect or incomplete addresses provided during checkout.

8. Delays in Delivery

  • While we strive to ensure timely delivery, delays may occur due to factors such as weather, holidays, or shipping provider issues.

  • If there is a delay with your order, please contact our customer service team, and we will assist you in tracking the status of your shipment.

9. Damaged or Lost Shipments

  • If your order arrives damaged or if there are any issues with your shipment, please notify us within 7 days of receiving your package.

  • We will work with you to resolve the issue, either by sending a replacement or issuing a refund (subject to our Returns & Refunds Policy).

10. Customs Duties and Taxes (for International Shipping)

  • For international orders, you may be subject to import duties, taxes, and customs clearance fees.

  • These charges are the responsibility of the recipient and vary depending on the destination country.

11. Returns and Exchanges

  • Please refer to our Returns & Refunds Policy for details on how to return products and exchange them if needed.